Privacy Policy

Privacy Policy

Introduction

Welcome to https://porta-potty-companies-san-bernardino-ca.ecojohns.com! We are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy explains how we handle the personal information of individuals who interact with our website, applications, services, and products, available at https://porta-potty-companies-san-bernardino-ca.ecojohns.com (collectively referred to as “our platform”). Our commitment to privacy is built on complying with various international data protection laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the General Data Protection Regulation (GDPR) of the European Union (EU), Brazil’s General Data Protection Law (LGPD), California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Privacy Act (CPA), Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s ConnectiCUT Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This privacy policy covers all aspects of our platform, including but not limited to:

  1. Our official website at https://porta-potty-companies-san-bernardino-ca.ecojohns.com.
  2. Any applications or services offered through our platform.
  3. Interactions between users and our representatives via email, phone, or text messages.
  4. Data collection from your visits to our websites linked to this Privacy Policy.

However, please note that this policy does not extend to third-party platforms, applications, products, or services accessed through links on our site. These external entities have their own privacy policies governing data handling practices, and we encourage you to review them before using such services.

Processing Activities

This Policy outlines the types of personal information we collect and process when:

  1. You use our applications and services as an authorized user.
  2. You visit our website(s) linked to this Privacy Statement.
  3. You communicate with us through newsletters, emails, calls, or texts/SMS messages.

Personal Data Collection

We collect various categories of personal data (referred to as “Personal Data” or “Information”) from users, including but not limited to:

  1. Account Information: This includes your user name, email address, and password used to access our services.
  2. Payment Information: Details required for processing payments, such as credit card numbers, billing addresses, and payment history.
  3. Financial Information: Data related to your financial status or transactions, if voluntarily provided.
  4. Purchase Information: Records of products or services purchased through our platform.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device for the purpose of providing personalized content and analytics.
  6. Location Data: Your geographical location data when you interact with our applications or visit our websites.
  7. Feedback: Any comments, reviews, or feedback you choose to share with us.
  8. Social Media Information: Details from your social media profiles where you interact with our content or services.
  9. Product Information: Data about the products or services you use, including preferences and usage patterns.

We collect this information through various means:

  • User input forms and registration processes.
  • Automated technologies like tracking cookies and browser fingerprinting.
  • Third parties who provide us with aggregated or de-identified data to enhance our service offerings.

Cookies

We use cookies to improve your experience on our platform and for analytics purposes. Cookies are small text files stored in your web browser that serve various functions:

  1. Strictly Necessary Cookies: Ensure the basic functionality of our website and applications, such as remembering your login credentials.
  2. Preference Cookies: Remember your preferences and settings to provide a personalized experience.
  3. Analytics Cookies: Collect data about your usage patterns to enhance and optimize our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain Personal Data for as long as necessary or permitted by law. The specific retention periods vary based on the type of data and its purpose:

  • Account information and transaction records are typically kept for the duration of your active account and for a reasonable period after account closure.
  • Financial and payment data may be retained for tax, accounting, or fraud prevention purposes, in accordance with legal requirements.
  • We delete or anonymize Personal Data when it is no longer required for the initial purpose collected or when you request its deletion.

Security Measures

We have implemented robust security measures to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data at rest and in transit using industry-standard protocols.
  • Engaging secure third-party processing partners who adhere to strict privacy and security standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We do not knowingly collect Personal Data from individuals under the age of 18 (or 13, as required by some jurisdictions). If you are a parent or guardian concerned about our data collection practices regarding children, please contact us using the details provided below.

Your Rights

Depending on your location and applicable laws, you may have certain rights concerning your Personal Data, including:

  1. Access: Request access to the Personal Data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Request the deletion of your data, subject to certain exceptions.
  4. Restriction: Limit our use or disclosure of your data under specific circumstances.
  5. Portability: Receive your Personal Data in a structured, commonly used format and transfer it to another controller.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Refuse to be subject to automated individual decision-making that significantly affects you.

To exercise these rights or file complaints/appeals, please contact our privacy team using the details provided in the ‘Contact Information’ section below. We will respond to your requests within a reasonable timeframe and in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be clearly communicated on our platform, typically through a notification on our website or by directly sending you an updated version of this policy. We encourage you to review this page periodically to stay informed about your privacy rights and obligations.

Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or your Personal Data:

We value your trust in our commitment to privacy and data protection. Your feedback is welcome, and we aim to continuously improve our practices while adhering to the highest standards of data governance.